Clinical Informatics Project Manager - (1.0 FTE, Days)
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1.0 FTE, 8 Hour Day Shifts
Lucile Packard Children's Hospital Stanford is the heart and soul of Stanford Children’s Health. Nationally ranked and internationally recognized, our 311-bed hospital is devoted entirely to pediatrics and obstetrics. Our six centers of excellence provide comprehensive services and deep expertise in key obstetric and pediatric areas: brain & behavior, cancer, heart, pregnancy & newborn, pulmonary and transplant. We also provide an additional, wide range of services for babies, kids and pregnant moms.
This paragraph summarizes the general nature, level and purpose of the job.
In collaboration with appropriate clinical departments, relevant support departments, and information technology, the Clinical Informatics Project Manager develops, implements, and supports the core functions of the enterprise clinical information system to enable cost-effective, high quality, and safe patient care. This position leads physicians, nurses, and other clinicians in design, implementation, workflow optimization, change management, and issue resolution related clinical applications. The incumbent integrates user needs, collaborates with Technical specialists, makes assessments and implements project plans. The Project Manager manages Clinical Informatics Projects and assists with system selection, design, database building, training, testing, activations and post activation activities.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).
• Acts as a leader and consensus builder for broad, multidisciplinary groups including the clinical community, other hospital departments, and IT analysts as appropriate, clearly communicating and translating information and concepts between and across the different groups and driving outcomes.
• Creates system specifications and workflow documents for new projects and/or features and maintains/updates existing specifications and project documents for complex clinical initiatives that include technical details, user expectations, project goals, work effort, accountability, and deliverables.
• Develops project timelines, demonstrating flexibility in adjusting to the fluctuating needs of the department.
• Identifies system optimization and enhancements and collaborates with vendors and IT analysts in order to design and implement.
• Organizes, participates in, and frequently leads departmental user groups and other meetings, and maintains appropriate meeting records.
• Provides oversight to complex projects.
• Researches issues and uses independent analysis and judgment to produce solution options (including alternative solutions when necessary to address system limitations) to complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences.
• Reviews system configuration and design options in order to make appropriate recommendations for system maintenance requests.
• Selects and determines optimal solution from among various options, communicates reasoning, and influences others to achieve adoption.
• Serves as backup to the Director of Clinical Informatics.
• Collaborates with User Groups to maintain an ongoing understanding of business issues and needs.
• Creates project organization structure and team composition; facilitates communication between project team members on deliverables
• Determine project scope and deliverables, sets project expectations; develops and manages project plans e.g., identification of user requirements, analysis and design, buy/ proposals, contract negotiations, risk assessment, specification development, development and implementation, installation, configuration, testing, training, documentation, policy and procedure development, issue resolution, marketing and go-live customer support
• Monitor project schedule and budget; facilitate discussions on the assessment, documentation, and recommendations on business process flow to achieve project objectives.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Bachelors’ Degree in a work-related field/discipline from an accredited college or university.
Experience: Five (5) years of progressively responsible and directly related work experience as a licensed healthcare provider (e.g., nursing or respiratory care) and/or in clinical information technology
Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
• Ability to analyze highly complex systems and workflows
• Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate
• Ability to conceptualize, plan, organize, coordinate, and manage the work of a major program or function within a department
• Ability to influence and to negotiate on behalf of others to achieve best outcomes for the department and the organization as a whole
• Ability to lead complex discussions, often on challenging and/or controversial subjects, and drive a group toward consensus in a timely fashion
• Knowledge of computer systems and software used in functional area
• Knowledge of current issues and trends in health care and clinical operations in a health care system
• Knowledge of Epic systems as well as other information systems, clinical software, and computer applications used in a health care setting
• Knowledge of medical informatics
• Knowledge of redesigning clinical processes to improve efficiency and patient care, preferably in conjunction with the implementation of a clinical information system
• Ability to foster effective working relationships and build consensus
• Ability to strategize, plan and implement change
• Ability to supervise, coach, mentor, train, and evaluate work results
• Knowledge and understanding of the integration of information systems with specific organizational business needs and plans
Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.