Manager - Wound Ostomy (1.0 FTE, Days)

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Category: Healthcare Leadership
Job Type: Full-Time
Shift: Days
Req: 8586
FTE: 1

Nursing Management

1.0 FTE, 8 Hour Day Shifts

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The Wound Ostomy & Continence Program Manager directs and manages all aspects of the hospital-wide wound, skin and ostomy care program. Provides clinical, educational, leadership, and performance improvement expertise for health care providers involved in the care of patients requiring wound, skin and ostomy care. Responsible for all aspects of training with respect to wound care and functions as the primary training manager for the program. Directs the evaluation of wound care practice through involvement in the performance improvement program; responsible for setting, measuring and achieving high quality standards of care for this specialty. Identifies opportunities for improvement and develops a plan for corrective action. In collaboration with leadership, participates in the delivery of cost-efficient and effective health care programs, and clinical program development for the Wound, Ostomy and Continence Program. Responsible for evaluating the training needs and competency of staff in specialty area on an ongoing basis and maintains appropriate documentation. Participates in the development of organizational policies, procedures and guidelines in keeping with evidence based practice and standards for nursing care of wounds and ostomies. Evaluates new products and provides recommendation of wound and ostomy care supplies and equipment as appropriate for specified patient population. Assists in the development of any new wound care programs, implementation and evaluation of such. Develops appropriate policies, procedures, orientation, continuing education, new programs and competencies related to assigned area.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification.  They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.  Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

  • Responsible for day-to-day program operations including education, quality management and performance improvement. Manages and coordinates the delivery of wound care, ensuring patient care is provided according to established standards of care and practice.

  • Serves as an expert clinical resource and consultant to nursing, patients and medical staff in wound and ostomy care. Utilizes evidence based research and a wide range of problem solving skills and functions as an expert consultant, practitioner, educator, and researcher. Develops and implements standards of nursing practice.

  • Directs activities of staff responsible for patient care relating to wound care and skin integrity, Assures staff compliance with mandatory educational programs, promotes staff development, and encourages participation in organization functions, task forces and committees.

  • Develops protocols and standards with respect to wound care program. Leads and evaluates nursing practices and formulates, revises and reviews all policies related to skin integrity and Ostomy.

  • Develops, plans, and evaluates workshops, staff training/orientation and conferences in collaboration with Center of Nursing Excellence (CNE). Develops project plans including major tasks, resources and time lines. Revises project plan when required and documents progress of project. Provides pertinent information on projects to key stakeholders and others.

  • Works closely with physicians, case management, social services, rehabilitation therapy, nursing services and home care in the coordination of all wound, ostomy and skin care needs of patients. Coordinates and facilitate quality patient care across the continuum through expert clinical practice, education, research, and consultation.

  • Collaborates with inpatient and other Clinic staff to develop informational and educational materials appropriate for the patient population. Assesses learning needs of patient populations and develops curriculum and teaching plans and materials for management of wounds and ostomy care.

  • Participates in quality assurance and evidence based practice initiatives related to wound, ostomy care and continence. Reviews organizational data to assist in the identification of improvement opportunities and potential initiatives to address. In collaboration with director, peer group and staff, provides leadership and serves as a change agent to implement the latest evidence based practice.

  • Performs supervisory functions by interviewing, selecting and providing training for new staff; by approving or disapproving recommendations from subordinate staff on personnel actions; by evaluating subordinates' performance; by hearing and resolving employee grievances; and by determining the need for and initiating disciplinary action in order to ensure adequate and competent staffing for the department, program, division or institution.


Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Master's degree in Nursing from an accredited college or university

Experience:  Three (3) years of progressively responsible and directly related work experience

License/Certification: BLS - Basic Life Support from American Heart Association (AHA); PALS – Pediatric Advanced Life Support; CA Registered Nurse (RN); WOCN - Wound Ostomy Continence Nurse

Knowledge, Skills, and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

  • Ability to anticipate, assess, plan for, and manage physical, psychological, and social needs of the patient and family/caregiver and provide appropriate support, comfort, and reassurance

  • Ability to apply a professional nursing code of ethics and professional guidelines to clinical practice

  • Ability to identify competency-based education needs of and implement educational programs for staff

  • Ability to perform patient assessment and triage

  • Ability to provide consultation to physicians, nurses and other health care providers in meeting care needs of patients

  • Ability to provide direct evaluation and consultation to patients

  • Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job.

  • Knowledge of advanced clinical practice education, consultation, research, and administration

  • Knowledge of clinical operations, workflow and procedures

  • Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

  • Knowledge of the principles, practices and objectives as well as issues and developments in the field of nursing, especially as applied to the area of nursing specialty

  • Advanced knowledge in the area of wounds, ostomies, continence and skin integrity

  • Ability to be a resource for all employees assigned area of specialization

  • Ability to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients

  • Ability to integrate patient care with other members of the interdisciplinary health care team and provide direction or guidance to non-licensed personnel in assigned area of responsibility to ensure quality care Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians

  • Ability to provide age-specific, quality, patient-centered advise and consultation to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience

  • Knowledge of computer systems and software used in functional area

  • Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, and the health care system, and the responsibility and accountability for the outcome of practice

  • Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment

  • Knowledge of medical and professional nursing ethics and patient privacy rights

  • Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions

Physical Requirements and Working Conditions

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.


Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.