Executive Administrative Director - Bass Center - 1.0 FTE Days
1.0 FTE 8 hour days
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
The Executive Administrative Director (EAD), Bass Center is a key leadership position overseeing the strategic planning, business development and overall service, quality and financial performance of the Bass Center including cell and gene therapy, immunotherapy, and medical genetics. He or she works closely with the Executive Director (MD) of the Bass Center, physician dyad partners, and key operations, strategy, business development and finance stakeholders to meet SCH’s goals for high quality outcomes, growth in services, and cost effective performance. This position is the primary Bass Center and Medical Genetics liaison to executive leadership and the School of Medicine. The EAD collaborates closely with medical leadership on all administrative matters including service delivery, state of relevant technology and equipment, program innovation, revenue generation, establishment and reimbursement for charges, and budget.
The Executive Administrative Director reports to the Chief Strategy Officer with a dotted line to the Chief Operating Officer. In addition, he or she works closely with the three Physician Dyad Partners for:
- • Stem Cell Transplant
- • Hematology/Oncology
- • Medical Genetics
The position supervises a team of four:
- • Business Manager
- • Transplant Coordinator (2)
- • Administrative Assistant
The successful candidate will ideally possess the following qualifications and experience:
Education & Experience
- • A Master’s degree in a work-related field is required.
- • At least 10 years of increasingly responsible experience managing and leading programs of comparable size, scope, and complexity in a large, complex and highly-matrixed health care organization.
- • In-depth knowledge of Hematology/Oncology service line and children’s hospital experience strongly preferred.
- • Demonstrated experience with and/or understanding of the complexities of the patient population in a tertiary and quaternary hospital with the ability to successfully manage relationships throughout Stanford.
- • Ability to serve as a trusted advisor to the Chief Strategy Officer, quickly grasping priorities and issues and developing well-reasoned and thoughtful strategies to address them.
- • Record of success in physician engagement to work in close collaboration with physician dyad partners on efforts that will grow and develop the Bass Center and Medical Genetics services.
- • Demonstrated success monitoring, controlling and being accountable for performance through the development of dashboards with relevant indicators including volume, profitability, and outcomes while maintaining the highest level of customer service for patients.
- • Strong grounding in finance to oversee and improve profit/loss performance and develop strategies and make recommendations that improve profitability with a balanced focus on both revenue and expense.
- • Business savvy to understand the environment Stanford Children’s Health operates in, its key competitors and trends that could influence the organization and impact outcomes.
- • Executive presence to regularly present to and interface with senior leaders throughout the organization.
• Smart, insightful and resilient with the ability to think outside the box in resolving issues through innovative problem-solving and solution development.
- • Superior written and oral communication skills to present key data to diverse audiences at all levels of the organization.
- • Proven commitment to recruiting, mentoring, training, and retaining a diverse team and promoting professional growth and staff development.
- • Able to navigate ambiguity in a highly matrixed environment.
- • Change leader and consensus builder.
- • Intellectual curiosity and learning agility.
- • Collaborative and articulate.
- • Strategic and innovative.
- • Unquestionable personal integrity.
The new Executive Administrative Director, Bass Center will be expected to achieve the following goals in the first 12 to 18 months of his or her tenure:
- • Build rapport and instill confidence with the Chief Strategy Officer, physician dyad partners, Bass Center Executive Director, Chief Operating Officer, executive leadership, Bass Center physicians and staff, and key members of the larger Stanford community.
- • Partner with the Chief Strategy Officer, Bass Center Executive Director (MD), and key physicians and leaders in crafting strategic goals, objectives, and business plans for the continued growth and development of the Bass Center and Medical Genetics services.
- • Support the Bass Center’s inpatient expansion that will include 25 dedicated private beds for Hematology/Oncology patients and 24 beds for Stem Cell and Transitional Research patients and outpatient expansion (anticipated by early 2020) that will include 14 outpatient clinic rooms and 1-2 consult rooms.
- In close collaboration with Bass Center and SCH leadership, develop and lead the strategies to achieve the Bass Center’s ambitious vision of being nationally recognized as a top five pediatric cancer center, providing exceptional care and pushing the boundaries of medicine.
- • Monitor and communicate on cross-continuum clinical performance metrics, key patient experience indicators, and operational and business development metrics.
- • Create cost analysis systems for all patients in the Bass Center and Medical Genetics services to ensure that SCH is competitive in the external marketplace, and support an increase in market share through the strengthening and expansion of joint venture and partnership sites across the region.
- • Expand business and referral relationships, working with medical staff leaders to support the growth of strategic services at LPCHS and across SCH, with a focus on leveraging and deepening the partnership with Stanford Cancer Institute to enhance and accelerate strategy.
- • In collaboration with the physician practice team, oversee the utilization of advanced practice nursing (NPs, Clinical Coordinators, etc.) and Physician Assistants to support the growth of strategic clinical services and the provision of quality patient care.
- • Collaborate with Stanford Health Care’s Cell Therapy Facility (CTF) and the School of Medicine in support of Stanford Medicine’s investment in and support of cell and gene therapy production, including addressing manufacturing capacity in the CTF and the Laboratory for Cell and Gene Medicine.
- • Recruit and retain strong Bass Center leadership that balances academic prowess and clinical program development activities. Manage and grow staff to create a culture of cohesion, shared mission and accountability for productivity and growth.
- • Successfully model the basic values and principles of Stanford Children’s Health.
Equal Opportunity Employer