Clinical Operations Analyst - Organ Acquisition (1.0 FTE, Days)
1.0 FTE, 8-Hour Day Shifts
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
The Clinical Operations Analyst provides clinical data solutions for health care informatics efforts. Works closely with clinicians, IT and other groups in the design, implementation, workflow optimization, and issue resolution related to electronic health record (EHR) and other clinical applications. The clinical operations analyst is part of a team coordinating aspects of planning, design, development, training, implementation, communication, maintenance and evaluation of existing or new functionality related to clinical information systems; participates in solving problems in the use of clinical information systems; seeks to optimize clinical analytics and reporting to meet organizational objectives while balancing the needs of a large group of interdisciplinary users. Collaborates with clinicians, project managers, vendors, regulatory agencies and technical experts to ensure that the requirements and workflow of the assigned area is documented and mapped to desired workflow and system requirements/enhancements meet business and clinical needs.
• Acts as a liaison between the clinical community and IT analysts and interfaces with other hospital departments as appropriate, clearly communicating and translating information and concepts between and across the different groups.
• Creates system specifications and workflow documents for new projects and/or features and maintains/updates existing specifications and project documents for complex clinical initiatives that include technical details, user expectations, project goals, work effort, accountability and deliverables.
• Develops appropriate methodologies for collecting and analyzing data, and presenting information in a manner that is easily accessible by end-users.
• Facilitates process improvement by participating in the implementation of new technologies.
• Helps optimize the clinical use of existing and new sources of electronic clinical data.
• Participates in departmental user groups and other meetings, acting as the subject matter expert.
• Provides subject matter expertise and operational support to internal business partners.
• Responsible for gathering, documenting and translating clinical systems design, work flow, and information flow and will also be involved in designing new practices and implementing new systems.
• Responsible for system build, testing and validating with end-users.
• Works with clinical users to understand clinical information technology project needs.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Bachelor’s degree in a work-related discipline/field from an accredited college or university.
Experience: Five years of progressively responsible and directly related work experience as a licensed healthcare provider (e.g., nursing, respiratory care) and/or in clinical information technology or equivalent combination of education and experience is qualifying.
Knowledge, Skills, and Abilities:
• Ability to analyze data, draw conclusions and interpret results.
• Ability to communicate concepts in elegant, concise, eloquent form to management and to cross-functional departments or teams verbally, in writing, and through pictures or diagrams when appropriate.
• Ability to effectively communicate with customers including listening asking relevant questions, giving appropriate guidance and feedback.
• Ability to establish a set of tasks and activities associated with an intended outcome and timeline.
• Ability to foster effective working relationships and build consensus.
• Ability to stay current with new version and interim release functionality.
• Knowledge of computer systems and software used in functional area.
• Knowledge of current issues and trends in health care and clinical operations in a health care system.
• Knowledge of Electronic Health Record systems as well as other information systems, clinical software, and computer applications used in a health care setting.
Equal Opportunity Employer
Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.