Manager - Creative Arts Programming (1.0 FTE, Rotating)

Category: Patient Services
Job Type: Full-Time
Req: 11469
FTE: 1

Patient Services

1.0 FTE, 8 Hour Rotating Shift

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job.

The Manager - Child Life & Creative Arts Operations manages the operations of and programs for music therapy, art therapy, recreation, the broadcasting studio, the library, the story corner, and the hospital school. The manager is responsible for the planning, development and promotion as well as strategic and tactical oversight of the areas above. The manager serves as a resource to patients, families and staff, as well as, collaborates with organizational leaders to enhance the resources available and provided to patients and families via the music therapists, art therapists, recreational coordinators, studio coordinators, library, story corner, and hospital school.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification.  They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.  Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.

•    Oversees goals for music therapy, art therapy, recreation, studio programs, the hospital school and special events.

•    Oversees the day-to-day operations of the assigned areas, including but not limited to the oversight of, music therapists, art therapists, recreation coordinators, studio coordinators, school teachers and others as needed.

•    Manages program content and licensing agreements for the digital library, studio and playrooms. 

•    Leads the strategic planning and expansion for creative arts, studio, recreation, and hospital school.  

•    Plans, implements and evaluates improvements to operational workflow and processes.  

•    Manages the utilization and programming of the hospital playrooms. 

•    Leads planning for division special events and donations, collaborating with internal and external stakeholders.   

•    Oversees the volunteer management for the division. 

•    Develops staffing models for the creative arts, recreation, studio, and hospital school programs.  

•    Interviews, hires, trains, evaluates, and coaches staff in assigned areas. 

•    Evaluates annual performance for staff, completes and delivers employee performance appraisals.  

•    Collaborates with the department leadership and provides input on the development of annual goals and reports.  Supports the implementation of department goals and objectives.    

•    Performs all fiscal responsibilities for creative arts therapy, playroom, studio,, , and hospital school, reviewing and approving expenditures within budget limits; assists director with budget preparation.  

•    Develops, creates and maintains policies and procedures, as well as standard work for all areas; oversees the performance improvement activities and initiatives.  

•    Enforces and complies with regulatory and compliance requirements (HIPPA, The Joint Commission, etc.).   

•    Collaborates with the director on the financial resources and support provided by the foundation. 

•    Manages all division vendor contracts, ensuring that they are maintained and renewed in a timely manner.  

•    Implements plans, strategies, policies and procedures designed to promote and carry out the goals, objectives, mission, and vision of the organization.

•    Participates on cross-organizational teams, committees and special projects both internal and external to the organization.  

•    Maintains accurate creative art therapy, recreation therapy, recreation coordinator, studio coordinator sessions and special event statistics for quality assurance efforts.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education:  Bachelor's degree in education or health related discipline/field from an accredited college or university.  Masters preferred.

Experience:  Minimum of five (5) years experience in a health care setting or another related area preferred.  

License/Certification:  Creative Arts therapy license preferred.

Knowledge, Skills, & Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

•    Demonstrates role model organizational skills and effective communication skills at all levels.

•    Demonstrates flexibility in various situations with the ability to provide leadership and influence others.  

•    Demonstrates ability to work well with children of all ages through advanced interpersonal skills that are required to interact with patients and families. 

•    Ability to handle projects independently and demonstrate exceptional organizational and project management skills.

•    Demonstrates an independent work initiative, sound judgment, diplomacy, tact and professional demeanor.

•    Demonstrates understanding and ability to show respect and appreciation for others and their uniqueness; remaining curious and appreciating cultural differences.

•    Knowledge of principles and practices of organization, administration, fiscal and personnel management.

Physical Requirements

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job



Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.