Operations Manager - Radiology(FTE 1.0,Days)
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Radiology
FTE 1.0, 8 hours, Days
At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
Job Summary
This paragraph summarizes the general nature, level and purpose of the job.
The Operations Manager - Radiology is responsible for the overall operational management of multiple Radiology departments. Primary duties include designing, monitoring, and managing technical areas to provide and promote high quality, efficient, cost effective services in compliance with hospital, accrediting, and regulatory requirements. Directs Assistant Operations Manager and/or modality Supervisor in managing assigned staff and utilization of resources within assigned areas to meet financial and productivity standards, quality standards and strategic goals of the department and hospital. Responsibilities include interviewing, hiring/firing, scheduling, performance evaluations, quality reviews, staff education, coaching, development, support and promotion of customer relations, and monitoring of activities to ensure performance standards are achieved. In collaboration with the Assistant Director and Physician Sections Chiefs, develops, implements and maintains policies, procedures and complex imaging equipment. Provides input to the development of business plans, leads projects, member of departmental committees, workgroups and PI teams.
Essential Functions
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital’s policies and procedures, including its Service Standards and its Code of Conduct.
* Performs supervisory functions for the assigned departments and/or program by interviewing and recommending the hiring of new staff members; providing or arranging for training for subordinates; evaluating subordinates' performance; and recommending personnel actions such as promotions, transfers, or disciplinary action to ensure adequate and competent staffing.
* Responsible for overall operational management of multiple Radiology modalities.
* Collaborates with department leaders (Radiology Information System (RIS) Manager, PACS (Picture Archiving and Communication System) Manager, and Patient Care Manager) to provide direction for all supporting departmental activities.
* Collaborates with the Assistant Director-Imaging to insure that annual operating budgets are developed, implemented, and monitored in order to meet the financial goals of the organization, to meet or exceed budget targets and that budget variances are resolved or justified. Assists in the coordination and integrations of capital budget requests and purchases.
* Executes the department billing practice and liaises with Admitting Department to ensure Registration procedures are followed. Leads work efforts to train staff on billing practices for their area. Ensures that all billing codes are properly used by staff and performs daily audit to assure timely submission of exam charges. Performs additional QA (Quality Assurance) measures to audit billing practices.
* Leads departmental and hospital wide process improvement projects using creativity, specific PI models and measurement tools. Treats patients, staff, physicians and the general public in a friendly, courteous and helpful manner.
* Manages through the Assistant Operations Manager the effective delivery of quality imaging and diagnostic services for assigned technical areas; meeting customer needs, department standards, policies and procedures, community standards and regulatory agency requirements for assigned areas within Radiology.
* In conjunction with Assistant Director, develops and executes hospital and treatment center goals.
Minimum Qualifications
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
* Education: Bachelor's Degree in a related field
* Experience: Five (5) years of progressively responsible directly related work experience.
* License/Certification: Current American Heart Association (AHA) Certification for Basic Life Support (BLS) for Healthcare Providers.
-AND-
*License/Certification: American Registry of Radiologic Technologists (MRI, NM, CT, US, or RDMS).
-AND-
*License/Certificate: Certified by the State of California Department of Health Services in Diagnostic Radiology (CRT or NMT).
Knowledge, Skills, & Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
* Ability to communicate effectively, both orally and in writing.
* Ability to design new programs and lead process improvement projects.
* Ability to effectively prioritize work and meet deadlines in a fast paced environment.
* Ability to foster effective working relationships and build consensus.
* Ability to mediate and resolve complex problems and issues.
* Ability to plan, prioritize and meet deadlines.
* Ability to provide leadership and influence others.
* Knowledge of computer systems and software used in functional area.
* Knowledge of new technologies (in specific field) and maintain and stay abreast of
updates and changes.
* Knowledge of principles and practices of organization, administration, fiscal and personnel management.
Date Created 1/30/2020
Date Revised 1/30/2020
Equal Opportunity Employer
