Director Activation & Transition Planning - Fixed Term (1.0 FTE, Days)
16 Month Fixed Term, 1.0 FTE, 8 Hour Day Shifts
Lucile Packard Children's Hospital Stanford is the heart and soul of Stanford Children’s Health. Nationally ranked and internationally recognized, our 311-bed hospital is devoted entirely to pediatrics and obstetrics. Our six centers of excellence provide comprehensive services and deep expertise in key obstetric and pediatric areas: brain & behavior, cancer, heart, pregnancy & newborn, pulmonary and transplant. We also provide an additional, wide range of services for babies, kids and pregnant moms.
This paragraph summarizes the general nature, level and purpose of the job.
As an initiative of Packard 2.0, Stanford Children’s Health is opening a new, state-of-the-art hospital in 2017 and repurposing the existing hospital in its continued success in providing and transforming advanced patient care and treatment to the surrounding communities.
The Director of Activation and Transition Planning is responsible for leading and managing the transition and activation program of Packard 2.0 to ensure successful operations on Day 1. This role will lead the transition planning team consisting of licensing, fit-up, workflows, and education and training. This also includes managing and coordinating the equipment and furniture validation and procurement. The Director functions as a facilitator, consultant, coach, and leader to support the opening of the expansion. The Director is also responsible for leading large multidisciplinary teams (staff, department leadership, consultants, physician, patients and families) working with a high degree of independence and responsibility for deliverables related to transition and activation of the expansion. This includes oversight of the Project Management Office and transition committees to ensure the project plan and critical tasks are completed on a timely basis. The Director will work closely with Information Services, General Services, Nursing and Clinical Services, Family Advisory Council, Performance Improvement, and the construction team to ensure alignment in the operational planning with the construction schedule.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient’s rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).
Manages and orchestrates transition and activation planning. Identify and align priorities for opening of the expansion.
Tracks project tasks, identifies and mitigates risk to the meeting budget and schedule. Escalates issues to the various governance committees as needed.
Manages, plans, schedules, assign and oversee the work of project managers and assigned staff. Provides leadership, coordination, and support to the Transition Planning project managers.
Leads and has oversight for all transition activities including Project management office, coordination of the various 9 transition committees, and move/occupancy planning.
Leads and facilitates process and application design sessions with inter-disciplinary teams through visioning and future state planning that will lay the foundation for new hospital operations.
Directs a variety of consultants including move consultants, transition consultants and fit-up consultants on completing project milestones. Works closely with the transition and activation consultants on planning for opening of the facility.
Oversees the development and execution of the Fit-up plan with the design & construction and fit-up teams to ensure building is ready for activation. This includes leading the development and execution of issue management and asset tracking system.
Oversees the development and execution of the move plan, including patient move and departmental move.
Oversees the development and execution of the Education and Training plan with the Education Team to ensure that staff will have the necessary knowledge to open Packard 2.0.
Develop workflow plans that optimize quality, safety, and efficiency of patient care while containing or reducing costs.
Manages and coordinates the equipment and furniture validation and procurement with the various stakeholders and users for about 10,000 items with a budget of $100,000,000. Ensures that project budget and installation, scope are met.
Manages the equipment and design coordination issues to ensure appropriate approvals of all design work from schematic studies through final construction documents and related field changes and changes in scope; as well as approval for conceptual and detailed projects budgets.
Establishes effective working relationships with key clinical staff, service physicians and medical directors.
Utilizes Lean principles to identify opportunities for operations redesign arising as a result of design decisions, build activities and strategic goals.
Recognizes and use synergies from other projects to design creative solutions for technological and non-technological problems.
Ensures existing processes maintain a high level of performance while continuously reviewing and refine those processes to make additional improvements.
Provides backup support for key personnel during their absences. Does have on-call responsibilities for operational issues.
Implements quality control measures to ensure project compliance with department, hospital and university policies, government codes and regulations; ensures project compliance with Joint Commission, CCS, Title 22 standards.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Master's degree in a work-related discipline/field from an accredited college or University.
Experience: Seven (7) year progressively responsible directly related work experience
Knowledge, Skills, and Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Demonstrated experience in activation and transition planning, with the ability to coordinate and facilitate in a healthcare facility.
Defines roles, activities and deliverables related to meeting project goals, also capable of creating and sustaining momentum for novel planning approaches to meet goals of the expansion.
Ability to provide leadership, coach, mentor, train and the performance of others
Ability to prioritize work by making informed judgments and to develop solutions
Knowledge of project management tools and ability to organize and execute a project.
Knowledge of LEAN tools
Ability to communication effectively, both orally and in writing.
Works effectively in a complex organization through an influence model.
Communicates and persuades effectively with executive and broad, front line audiences through storytelling, data visualization and analytics
Operations awareness understands and appreciates a wide range of clinical and non –clinical healthcare operations process and flows.
Organized and able to master and prioritize multiple tasks simultaneously
Physical Requirements and Working Conditions
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability. Women and men, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply.