Clinical Services

1.0 FTE, 8 Hour Day Shift

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
 

Supervises 24 hour, 7 day, inpatient and/or outpatient, operational and clinical aspects of assigned rehabilitation service. The supervisor is responsible for work scheduling, staffing, hiring, orientation, competency training and completion of performance evaluations. In conjunction with the Manager, Quality Compliance Supervisor (QCS), or designated individual, initiates, manages and monitors Quality Measures. In collaboration with management and clinical leadership teams, recommends, designs and implements rehab services program development. Works with the clinical education team, to assess the Department's staff educational needs and directs staff developmental goals. Identifies operational concerns and in conjuction with the manager institutes measures to provide an effieicent, effective and safe environment.

Essential Functions

• Assists in developing and implementing performance improvement initiatives, maintaining department policies and procedures, and quality monitoring in conjunction with Quality Compliance Supervisor. Participates in Performance and Quality Improvement projects or task forces when requested.

• Assists with oversight of student program in coordination with Education Manager (EM). Works with the Advanced Clinical Specialists and Education Manager for the development and updates of staff orientation and competency training materials.

• Assumes responsibilities for manager reporting/representing at meetings, etc., in the manager's absence.

• Assures compliance with all policies and procedures of Rehabilitation Services Department and SHC. Follows Corrective Action policies as needed with area Manager.

• Maintains advanced clinical competency and provides direct patient care in proportion to specific area needs.

• Monitors and evaluates machinery, equipment, systems and supplies to ensure operational efficiency and reliability of results.

• Participates and works with the Rehab Manager on the capital and fiscal budget processes.

• Participates as committee member for Rehab Services or the Rehab department. Actively involved in continuing professional development, such as serving in professional/community groups, representing the Medical Center at external activities and maintaining contact with professional organziations.

• Performs all human resource management responsibilities in conjunction with the manager, such as conducting employee performance appraisals, promotions, transfers, interviews, hiring and termination of employees.

• Performs review of staff documentation to assure quality, regulatory, and fiscal compliance. Ensures staff's ability to meet all documentation requirements. Provides appropriate training as needed. Assists in preparing staff and areas for regulatory review and surveys TJC (The Joint Commission), DHS (Department of Health Services) etc.

• Supervises daily operations in assigned rehab area which may include: staffing, patient scheduling, case management, utilization/resource review, managing equipment and supplies, identifying problems and effectively resolving issues. Keeps the Manager apprised of daily operational issues.

• Works with staff to design appropriate work schedules for subordinate employees and plans daily work assignments in order to maintain adequate staffing to meet customer service needs. Works with the Office Manager and administrative staff to optimize efficient workflows for front office systems.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Requirement met by License/Certification Requirement

Experience: Five (5) years of progressively responsible and directly related work experience

License/Certification: Current American Heart Association (AHA) Certification for Basic Life Support (BLS) for Healthcare Providers (For employees in job on or prior to 2/28/10 must attain certification by 9-1-10. Anyone hired after 2/28/10 must have a valid BLS to qualify for the job), Speech and Language Pathology, or Occupational Therapy, or Physical Therapy, or Audiology in the State of California required (Codes: OTR, PT, SLP, AuD)

Knowledge, Skills, and Abilities

• Ability to budget, make financial projections and write reports.

• Ability to communicate effectively, both orally and in writing.

• Ability to manage complex projects and resources (people, costs, time).

• Ability to plan and conduct a program of rehabilitative therapeutic activities specific to the population served.

• Ability to plan, organize, develop tactical plans and set priorities.

• Ability to provide appropriate care and progress treatment based on professional standards of practice, and on the needs of the specific individual, including age and developmental considerations, cultural and psychosocial issues, precautions and medical condition.

• Ability to solve technical and non-technical problems.

• Ability to supervise, coach, mentor, train, and evaluate work results.

• Ability to utilize sound clinical reasoning to determine appropriate patient interventions; demonstrates good safety awareness, judgment and problem analysis and resolution.

• Ability to work effectively both as a team player and leader.

• Ability to work well with individuals at all levels of the organization.

• Knowledge of computer systems and software used in functional area.

• Knowledge of Medical Terminology.

• Knowledge of principles, methods, equipment and theory of the practice of clinical specialty.

Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.