Hemophilia Treatment Center Program Manager - Clinic-Onc-Bass Ctr (1.0 FTE, Days)

Category: Marketing & Business Dev
Job Type: Full-Time
Shift: Days
Req: 14923
FTE: 1

Clinical Services

1.0 FTE, 8 Hour Day Shift

At Stanford Children’s Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.

Job Summary

This paragraph summarizes the general nature, level and purpose of the job. 

The Hemophilia Treatment Center (HTC) Program Manager is responsible for the development and coordination of structured, enterprise-wide hemophilia programs for Stanford Children's Health. This includes working closely with organizations and the regional offices to develop relationships, manage programs and help drive the success of the program.

Essential Functions

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. 

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. 

Must perform all duties and responsibilities in accordance with the Service Standards of the Hospital(s).

The Program Administrator for the 340B HTC will provide direct and encompassing oversight to the program as a whole. The successful candidate must be able to demonstrate past success with activities as they relate to grant and contract relationships, fiscal oversight of a multi-million dollar project and a strong understanding of federal grant programs that generate program income. Excellent analytical skills necessary to review regulatory documents, financial statements from third party contract pharmacies, and institutional clinical revenue information to determine accuracy of records, compliance with federal regulations, and to remain fiscally solvent.

Program Administration: 

  • Working with programmatic and hospital leadership to develop and maintain administrative structure, policies, and procedures for the Hemophilia Treatment Center (HTC)'s 340B program administration.

  • Oversee administrative responsibilities including but not limited to clinical, education, and research opportunities within the HTC, planning and development, public relations and conference support.

  • Develop written SOPs for HTC operations.

  • Assists faculty with writing research applications and prior approval requests as it relates to the use of program income for research purposes.

  • Work with faculty on the submission of IRB applications, ensuring appropriate approvals are in place for projects funded with 340B funds.

  • Act as a liaison to outside agencies and provide administrative support under the direction of the PI for HTC 340B related projects.

  • Proficiency in Microsoft Excel and PowerPoint for purposes of tracking programmatic activity, discrete research data, and presentation to different stakeholders.

Grant and Contract Management: 

  • Works with the division finance team and Sponsored Projects Office (SPO) to provide comprehensive pre- and post-award administrative support for the HRSA funded 340B program for the HTC.

  • Assist program faculty with the preparation of proposals, continuation applications, progress reports, invoices, and ad hoc reporting required by HRSA as a grant recipient.

  • Work within Stanford and HRSA electronic environments to ensure prior approval requests are submitted and approved as required by the sponsor.

  • Ensure compliance with federal, state, and local regulations with Stanford policies and procedures.

  • Work with the various central offices, the division finance team, contract pharmacies, and programmatic leadership in review of financial statements and preparation of financial reports.

  • Maintain appropriate files as required in order to satisfy audit requirements.

Program Communications: 

  • Plans meetings and assists with planning for site visits with sponsors, collaborators, and auditors as needed.

  • Develops and assists with HTC communications to sponsors, key stakeholders and the public.

  • Ensure publicly available information such as websites or brochures are maintained and updated.

Minimum Qualifications

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in work-related field/discipline from an accredited college or university. Master's preferred. 

Experience:  Three (3) years of direct experience. Preferred experience in an extramurally funded research environment and human subjects research. Experience in public health desired.

Knowledge, Skills, and Abilities

These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.

  • Clinical experience in pediatric hematology, particularly bleeding disorders.

  • Ability to provide leadership and influence others and ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relations.

  • Utilizes results of quality assurance and research to identify opportunities for process improvement.

  • Ability to budget, make financial projections and write reports.

  • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

  • Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.

  • Ability to handle potentially sensitive situations by applying consultative skills in working with internal and external constituent groups.

  • Ability to make effective oral presentations and prepare concise written reports to a variety of audiences.

  • Ability to plan, organize, motivate, mentor, direct and evaluate the work of others, and meet deadlines.

  • Ability to plan, organize, prioritize, work independently and meet deadlines.

  • Ability to prioritize work by making informed judgments and to develop solutions for complex problems.

  • Ability to solve technical and non-technical problems.

  • Ability to utilize project management tools.

  • Ability to work well with individuals at all levels of the organization.

  • Knowledge of principles and methods of curriculum design, training delivery, and measurement of results.

  • Knowledge of local, state and federal regulatory requirements to ensure the highest quality care, provider and patient satisfaction, regulatory compliance, and patient safety.

  • Excellent business management and developmental skills.

  • Good communication (verbal and written) and interpersonal skills.


Physical Requirements

The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. 

Equal Opportunity Employer

Lucile Packard Children’s Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.